30th Users' Meeting

Survey

1. 您的職別身分為? What is your current position?*

計畫主持人 (PI)

博士生 (PhD student)

碩士生 (Master's student)

研究助理 (research assistant)

博士後 (post-doc)

其他 (others)

2. 您過去一年大約在本中心共進行多少天的現場實驗? How many days, approximately in total, did you spend performing experiments on-site at the NSRRC in the past year?*

3-1. 您對TLS光源品質是否滿意? Are you satisfied with the TLS beam quality?*

滿意 (Yes)

不滿意 (No)

從未使用過 (Never used it before)

3-2. 對於TLS的光源品質，可否提供您寶貴的意見? Could you provide feedback on the TLS beam quality?

4-1. 您對TPS光源品質是否滿意? Are you satisfied with the TPS beam quality?*

滿意 (Yes)

不滿意 (No)

從未使用過 (Never used it before)

4-2. 對於TPS的光源品質，可否提供您寶貴的意見? Could you provide feedback on the TLS beam quality?

5-1. 當光源異常中斷時，您多頻繁能快速得知光源異常中斷原因及光源預計恢復時間的訊息? When there was a beam trip event, how often did you quickly obtain information about the cause of the beam trip and the estimated time for the operation to resume?*

沒有遇過光源異常中斷 (Never experienced a beam trip event)

從未得知 (Never)

不常得知 (Seldom)

有時得知 (Occasionally)

常常得知 (Often)

5-2. 當您使用光源做實驗遇到困難時，您獲得適當支援的頻率為何? When you had issues during experiments using our light sources, how often did you receive appropriate assistance?*

沒有遇過困難 (Never had any issues)

從未獲得支援 (Never)

不常獲得支援 (Seldom)

有時獲得支援 (Occasionally)

常常獲得支援 (Often)

5-3. 承上題，哪些時段最難獲得支援？(可複選) Following up on the previous question, during which shifts did you find it most difficult to receive support?" (Multiple selections allowed)*

09:00~17:00

17:00~01:00

01:00~09:00

皆能獲得支援 (There is always support available.)

5-4. 當您使用光源做實驗遇到困難時，請列舉您通常會首先尋求支援的人，例如：光束線發言人、光束線經理、控制室值班人員….等。 When you encounter issues during experiments using our light sources, please list one or more individuals you typically first seek support from, such as: beamline spokesperson, beamline manager, control room on-duty staff….etc.*

6-1. 您在例假日於本中心進行實驗時，因光束線/實驗站發生問題而導致實驗受到影響的頻率為何? When conducting experiments during holidays, how often did you encounter issues caused by beamline/endstation problems?*

沒有在例假日進行過實驗 (Never had experiments during holidays)

從未受影響 (Never)

不常受影響 (Seldom)

有時受影響 (Occasionally)

常常受影響 (Often)

6-2. 您在例假日於本中心進行實驗時，如遭遇問題時，適時獲得解決的頻率為何? When conducting experiments during holidays, how often were the issues caused by beamline/endstation problems resolved promptly?*

沒有在例假日進行過實驗 (Never had experiments during holidays)

從未適時獲得解決 (Never)

不常適時獲得解決 (Seldom)

有時適時獲得解決 (Occasionally)

常常適時獲得解決 (Often)

6-3. 對於本中心例假日的光束線/實驗站支援，可否提供您寶貴的意見? Could you provide feedback on the support provided for our beamline/endstation experiments during holidays?

7-1. TPS光束線陸續上線，TLS光束線漸漸退場，用戶可用的TLS時段數減少，是否對您有影響？ More and more TPS beamlines are becoming available, while TLS beamlines are gradually being phased out. Will you be affected by the reduction in TLS beamtime?*

Yes

No

7-2. 承上題，TLS可用時段數減少，對您有何影響? 您有何建議? Following up on the previous question, what would you be affected by a reduction in TLS beamtime? Do you have any suggestions?

8-1. 對於本中心整體的實驗設施，包括光源穩定度、量測資料傳輸網路、數據擷取及分析等，您會如何評價？ Overall, how would you rate our experimental facilities, considering factors such as beam stability, network for measurement data transmission, data acquisition and analysis, etc.?*

優 (Excellent)

良 (Good)

可 (Fair)

差 (Poor)

8-2. 承上題，針對本中心整體的實驗設施，如光源穩定度、量測資料傳輸網路、數據擷取及分析等，可否提供您寶貴的意見? Following up on the previous question, could you provide feedbacks on our experimental facilities regarding aspects such as beam stability, network for measurement data transmission, data acquisition and analysis, etc.?

9-1. 對於本中心整體的實驗環境，包括溫度、照明、噪音和整潔等，您會如何評價？ Overall, how would you rate the environment of our beamline/endstation, considering factors such as temperature, lighting, sound level, cleanliness, etc.?*

優 (Excellent)

良 (Good)

可 (Fair)

差 (Poor)

9-2. 承上題，針對本中心整體的實驗環境，如溫度、照明、噪音、整潔等，可否提供您寶貴的意見? Following up on the previous question, could you provide feedbacks on our experimental facilities regarding aspects such as temperature, lighting, sound level, cleanliness, etc.?

9-3. 本中心因遵循節能措施而適當調控實驗環境的溫度，您認為目前的實驗環境溫度是否合適？ The temperature in the experimental area has been adjusted to comply with energy-saving principles. Do you find this temperature suitable?*

Yes

No

9-4. 承上題，如果您認為實驗環境的溫度不合適，請提供具體地點，例如實驗站編號，以讓我們進一步了解。 Following up on the previous question, please specify the location if you found the temperature unsuitable, such as the endstation number, so so we can investigate further.

10. 本中心的無線網路已開始要求實名制認證，您是否了解這一變更？ Are you aware that NSRRC Wi-Fi now requires real-name authentication?*

Yes

No

*本中心將於2025/01/01全面實施無線網路實名制認證。
- 單日使用：選取NSRRC-Guest01無線網路，輸入台灣手機號碼以取得簡訊認證碼。
- 長期使用：由本中心同仁使用內部網路表單代為申請。
Starting 2025/01/01, NSRRC will fully implement real-name authentication for Wi-Fi access.
- Single-day access: Connect to the NSRRC-Guest01
network and enter a Taiwan mobile phone number to
receive an SMS verification code.
- Long-term access: Requests can be submitted by
NSRRC staff by filling out an application through intranet.

11-1. 發生緊急狀況需要呼叫救護車時，您知道要先通報NSRRC哪個單位來協助呼叫救護車嗎? In the event of an emergency requiring an ambulance, Do you know which unit of NSRRC you should first report to for assistance in calling an ambulance?*

醫護室 (Nurse Room)

警衛室 (Security Guard Office)

控制室 (Control Room)

以上皆可 (Any of the above)

11-2. 發生緊急狀況需要呼叫救護車時，您是否熟悉以下的注意事項： (1)通報醫務室、警衛室或控制室 (2)告知正確位置、人員姓名…等資訊 (3) 保持電話通暢 When an ambulance is needed for an emergency, are you familiar with the following procedure? (1) Call the Nurse Room, Security Guard Office, or Control Room. (2) Provide the accurate location and names of those involved. (3) Keep your phone available for further instructions and communication.**

完全知道 (I know very well))

大概知道 (I have a rough idea.))

不太知道 (I don't know very well.)

完全不知道 (I have no idea at all.)

12-1. 對於本中心整體的用戶服務，包括計畫申請、安全訓練、用戶卡辦理和用戶入口網等，您會如何評價？ Overall, how would you rate our user services, considering factors such as beamtime requests, safety training, user card application, user portal, etc.?*

優 (Excellent)

良 (Good)

可 (Fair)

差 (Poor)

12-2. 承上題，針對本中心用戶服務，如計畫申請、安全訓練、用戶卡辦理、用戶入口網等，可否提供您寶貴的意見? Following up on the previous question, could you provide feedbacks on our user services, regarding aspects such as beamtime requests, safety training, user card application, user portal etc.?

13-1. 整體而言，對於本中心招待所的硬體設施、價格、訂房流程和服務等方面，您會如何評價？Overall, how would you rate our Guesthouse, considering factors such as facilities, prices, reservation, services, etc.?*

優 (Excellent)

良 (Good)

可 (Fair)

差 (Poor)

從未使用過 (Never used it before)

13-2. 承上題，針對本中心招待所，如硬體設施、價格、訂房、服務等等，可否提供您寶貴的意見? Following up on the previous question, could you provide feedbacks on our Guesthouse, regarding aspects such as facilities, prices, reservation, services, etc.?

14-1. 您是否參加過本中心為用戶提供的光束線實驗技術訓練課程或寒暑假針對大學部或研究所學生開辦的同步輻射課程? Have you ever participated in any training course on beamline experiment technique for users or SR course for undergraduate and graduate students during winter/summer breaks?*

是 (Yes)

否 (No)

14-2. 承上題，如果您參加過上述課程，請這些課程在幫助您了解同步輻射科學和實驗操作方面的效果如何？ Following up on the previous question, how have these courses been helpful to you if you have participated in any of them?

No selection

很有幫助 (Very helpful)

還算有幫助 (Helpful)

幫助不大 (Not very helpful)

一點也沒幫助 (Not helpful at all)

14-3. 就本中心為用戶提供的光束線實驗技術訓練課程或寒暑假針對大學部或研究所學生開辦的同步輻射課程，可否提供您寶貴的意見? Could you provide feedbacks on the training course on beamline experiment technique for users or SR course for undergraduate and graduate students during winter/summer breaks?

15-1. 您是否知道本中心自2023-2期起試行的「人培獎勵方案」，國內外PI皆可申請，符合資格的國內大學在學學生，透過修習本中心開設之專業培訓課程並參與TLS或TPS光束線實驗計畫，可申請獎勵金與免費住宿本中心招待所? Did you know that NSRRC launched the “Student Cultivation Program” starting from Beamtime Cycle 2023-2? All PIs can include their experiments in this program. Domestic-affiliated students who qualify must complete NSRRC beamline training and engage in TLS or TPS research to become eligible for incentive payment and a free stay at the NSRRC Guesthouse.*

知道 (Yes)

不知道 (No)

15-2. 承上題，如果您是PI或學生，您本身或您的學生申請過人培獎勵嗎? Following up on the previous question, have you or your students ever applied for the program, if you are a student or a PI?

申請過 (Yes)

沒申請過 (No)

*「人培獎勵方案」請見https://userportal.nsrrc.org.tw/APNSR/SUT010/。
Please visit https://userportal.nsrrc.org.tw/APNSR/SUT010/ for the details of “Student Cultivation Program”.

15-3. 承上題，如果您是PI或學生，您沒有申請過上述方案的原因為何? What are your reasons for not applying for the program, either as a PI or as a student?

16-1. 您是否曾使用其他國際同步輻射光源設施進行實驗? Have you ever used other international synchrotron radiation facilities for experiments?*

Yes

No

16-2. 承上題，如您曾使用過，請提供所使用的同步輻射光源設施名稱。 Following up on the previous question, which synchrotron radiation facility/ies have you been to?

16-3. 承上題，您建議國輻中心學習上述設施的哪些地方? Following up on the previous question, what areas would you recommend that the NSRRC learn from?

17. 如您對於本中心整體的營運尚有其他的意見與建議，請讓我們知道。 Please let us know if you have any additional feedback or suggestions regarding our overall operation.

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